FAQs

Maintenance

How do I wash my waterproof fabric food bag?

Quick cleaning

  • Wash with a little water and dish soap, then rinse.
  • Blot then hang upside down to dry.

Deep cleaning

  • Turn inside out then machine wash with like colors in warm or cold water, no fabric softener.
  • Hang upside down to dry.
  • Can also be tumble dried, low heat, upright.

Warning!

  • Do not use fabric softener.
  • Do not bleach.
  • Do not use in oven or microwave.
  • Do not wash in the dishwasher.
How do I wash my waterproof fabric bowl cover?

Quick cleaning

  • Wash with a little water and dish soap, then rinse.
  • Blot then hang to dry.

Deep cleaning

  • Machine wash with like colors in warm or cold water, no fabric softener.
  • Hang to dry.
  • Can also be tumble dried on low heat.

Warning!

  • Do not use fabric softener.
  • Do not bleach.
  • Do not use in oven or microwave.
  • Do not wash in the dishwasher.
How do I wash my waterproof fabric cheese cover?

Quick cleaning

  • Wash inside out with a little water and dish soap, then rinse.
  • Blot then hang to dry.

Deep cleaning

  • Machine wash inside out with like colors in warm or cold water, no fabric softener.
  • Hang upside down to dry.
  • Can also be tumble dried, low heat, upright.

Warning!

  • Do not use fabric softener.
  • Do not bleach.
  • Do not use in oven or microwave.
  • Do not wash in the dishwasher.
How do I wash my mesh bag?
  • Machine wash with like colors in warm or cold water.
  • Hang to dry.
  • Can also be tumble dried on low heat.

Warning!

  • Do not bleach.
  • Do not use in oven or microwave.
  • Do not wash in the dishwasher.
How do I wash my make-up remover wipes?
  • Rinse immediately after use.
  • Spray a stain remover if your makeup is waterproof.
  • Machine wash in lukewarm or cold water.
  • Use a laundry bag to keep your wipes from hiding in the nooks and crannies of your washer.
  • Machine dry, low heat.
  • Do not bleach.

Guarantee

What is the warranty on Taille & Retailles products?
  • All products made by Taille & Retailles are made with great care to last for many years. For example, I still use many of the products I made when I started in 2018 at home. So you can expect to use your products for many years if you take good care of them.
  • If the product received should show a manufacturing defect within 30 days of receipt, please contact me immediately to exchange it.
  • If the product should show a defect after more than 30 days of normal use, the situation will be assessed on a case-by-case basis. Please contact me to discuss.
  • The warranty does not apply to products that have not been used according to the instructions provided at the time of purchase and available above in the “Maintenance” section of the FAQ.
  • For any product sold by Taille & Retailles, but made by another company, the manufacturer's warranty will apply. Please contact me for details.

about the products

Are bowl covers really waterproof?
  • It depends on the fit on the container, and the type of container, but generally speaking, you have to apply good pressure on the bowl cover to push the air out of the container, and it takes a while before the void created does not fill up. So I consider it to be as waterproof as plastic wrap.
Are bowl covers really waterproof?
Are food bags really airtight and waterproof?
  • Due to the opening on each side of the zip, it is not as waterproof as a plastic zip bag, no.
  • On the other hand, in my experience, it is more than enough for the majority of uses.
  • All seams are double and turned over for greater sealing and waterproofing.
  • Not suitable for storing liquid products. On the other hand, a small quantity, such as water and condensation present on vegetables or the juice that flows from a cut fruit will be contained by the bag without problem.
  • For freezing, I tested for fresh fruit (raspberries) and with my homemade pâtés and pies. Freezed in a chest freezer with no defrost cycle, I kept my food for 3+ months without noticeable spoilage.
Is the fabric used for bags and bowl covers food safe?
  • YES! PUL (Polyester Laminated Urethane) is a safe fabric for you and your children during normal use. It does not release any toxic product.
  • WARNING! The fabric must not be heated in the oven or in the microwave, as it could burn!
Are there any products that might stain bags or bowl covers?
  • It's not impossible, but from my experience, it hasn't happened yet. So I consider the risk to be quite low.
  • Even the raspberries failed to stain the bag they were frozen in!
Congélation dans sacs collation - lavage - montage avant-après
Freezing in an impermeable bag – Washing – Assembly before and after

about Taille & Retailles

Where are you located?
  • Taille & Retailles is located in Vaudreuil-Dorion, Quebec.
  • All our products are proudly handcrafted there, with great attention to detail!
Who owns Taille & Retailles?
  • My name is Julianne Courtois. I am head and hands behind Taille & Retailles. More details in the About section.
Julianne Courtois, couturière propriétaire

About Section

How many employees do you have?
  • For the moment, Taille & Retailles is the story of one person, but I hope to eventually join a team to continue growing!

Others

Do you offer a seamstress service for alterations or adjustments?
  • Adjustments and alterations are not my main niche, but I do help out people who show an interest.
  • This service is offered by appointment only, at my home in Vaudreuil-Dorion.
  • I can make adjustments and alterations to your clothes, bedding, curtains, etc. I also do custom made items from time to time. 
  • Please contact me to discuss your project and to get a cost estimate.
  • Adjustments, repairs and tailoring are invoiced according to the actual time spent for the work at the hourly rate of 27$. The final cost may therefore vary from the estimate, should unforeseen challenges arise.
Can I get discounts if I buy for a certain amount?
  • It will be my pleasure to offer you reduced prices if you buy more than 10 items of the same product.
  • I can also compose gift sets according to your budget and the number of gifts to be made.
  • It is also possible to personalize your products, if the purchase volume is sufficient.
  • Corporate gifts
  • Promotional gifts 
  • Large family celebrations such as weddings or baptisms
  • Please contact me to discuss your needs and to get a quote.
I would like to resell your products in my shop, is it possible?
  • Sure! Taille & Retailles is always looking for new points of sale with shops that share the same values!
  • Visit the Retailers section of the site to see all the benefits of being part of the Taille & Retailles family!

Retailers Section

Contact

The answer you are looking for is not above? Need to contact me?
Email me!

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